Refund policy

  1. Refund Eligibility:

    • Refunds are only applicable within 2 days from the date of purchase.
    • To be eligible for a refund, the product must be unused and in the same condition as received.
  2. Non-Refundable Items:

    • Digital products, specifically Microsoft keys, once activated or used, are non-refundable.
  3. Refund Process:

    • To request a refund, please contact our customer support at oussamamokhtar95@gmail.com  within the specified refund period.
    • Provide your order details, including the order number and reason for the refund request.
  4. Refund Approval:

    • Once your request is received and reviewed, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be processed within 5 days.

Return Policy:

  1. Return Eligibility:

    • Returns are not applicable for digital products, including Microsoft keys, once they have been delivered and activated.
  2. Defective or Invalid Keys:

    • In the rare event that you receive a defective or invalid key, please contact our customer support immediately for assistance.

Contact Information:

  • Email: oussamamokhtar95@gmail.com 
  • WhatsApp: 
  • +44(740) 491-0036 

By making a purchase on our website, you agree to abide by the terms outlined in this Return and Refund Policy.